Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Magnet Paints. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Magnet Paints or any third party, except as expressly granted herein.
At Magnet Paints we respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected by Magnet Paints through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.
- Shipping & Delivery
All orders exceeding $350 will require a SIGNATURE ON DELIVERY.
A UPS tracking email will be sent when your packages leave our facility.
Please follow the tracking so you know when your order will be scheduled
for delivery and someone can be on site to sign for it.
We do not ship to P.O. Boxes or APO Boxes. We do not use U.S. Postal Service for shipping.
At this time, Magnet Paints ships to locations within the lower 48 states via UPS Ground only. We DO NOT offer Next Day, 2nd Day or 3 Day shipping options on paint, solvents or coating materials. Application tools such as additional rollers may be shipped by next day air but you must contact our Customer Service Department to make arrangements.
Orders to Alaska, Hawaii, Canada and other points outside the U.S.
For orders to Alaska, Hawaii, Canada and other locations outside the U.S., please contact Customer Service for complete shipping costs.
- Sales Tax
As an Alabama corporation, Magnet Paints is required to collect sales tax in the state of Alabama only.
Monstaliner is guaranteed not to fade, chalk or discolor under normal exposure to sunlight (UV) for a minimum of 5 years. We also warranty the product against faulty manufacture and defective materials. Since the products use, application and surface preparation methods are beyond our control, we cannot accept liability for application or use of the product. Our sole responsibility under this guarantee in connection with the sale and use of this material, shall be the return of the purchase price of the material or optionally, replacement of the material, if proven defective. Neither labor costs nor any consequential damages are covered by this warranty.
- Return Policy
Since Monstaliner is a moisture curing polymer material, cans that have been opened are deemed Non-Returnable.
Returns otherwise will be accepted for a period of 30 days of receipt of goods. All returns must be accompanied by a copy of the original sales receipt and be in original condition with original carton and packaging. If an item is not in original condition with all original packaging, it will not be accepted. There is a 20% restocking fee for all returned items. The packaging must also be in original condition. Customers are responsible for all shipping charges back to us on returned items. Refunds will be issued (minus original shipping charges if applicable) only to the credit card used at the time of checkout.
Returns will only be accepted with a valid RGA (Return Goods Authorization) number. RGA numbers may be requested by contacting us.
The following information needs to be provided:
Name & Address
Item(s) to be returned
Reason for return
Once a valid RGA number is issued to you, this number must be clearly written on the outside of all packages to be returned. Packages without a valid RGA number referenced on the outside of the box will be not be opened and will be returned to the shipper.
Returned items should be sent to the following address:
ATTN: Returns Dept - RGA. <enter your RGA number>
310 County Road 1246
Cullman, AL 35057
- Store Hours
Customer service hours: 9:00 AM - 4:00 PM CST Monday - Friday
Contact us 24/7 by email.
Magnet Paint & Shellac Co., Inc.
310 County Road 1246
Cullman, AL 35057
Toll free: 1.800.922.9981